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We want your visit to be as fun, memorable and comfortable as possible. You’ll have a wide variety of services available. We’ll also answer any questions and attend to your needs. At Aquopolis Torrevieja we want you to enjoy your visit without worrying about anything.
Although all Aquopolis Torrevieja facilities are designed under maximum quality and safety standards, in addition to having a team of first class highly qualified lifeguards, the park has a medical service.
Your day at the water park is a safe and secure experience, but in case of any mishap, the medical service is open all day long and consists of a doctor, a nurse and an ambulance. Therefore, customers can enjoy the facilities with complete peace of mind and security.
How much does a lounger cost? When can I eat till? Where can I rent a VIP Area? Where is the Kamikaze attraction? How can I rent a float? Any questions you may have during your stay in the park will be answered. Our attentive Customer Service Office staff will provide you with the solution.
At any time of the day, you can go to this stand that is open until the doors of Aquopolis Torrevieja close and ask any questions regarding schedules, location of the facilities, prices, services and so on. There’s also a public address system, located in the Customer Service Office.
Aquopolis Torrevieja provides restrooms adapted for people with reduced mobility.
As part of our commitment to improving accessibility, we offer noise-canceling headphones, available at our information desk. You can access them by leaving a deposit. They come in two sizes to better suit our visitors.
(*) Limited number of units available; availability will depend on current demand. To receive your deposit back, you must present the deposit ticket and return the headphones in good condition.
Aquopolis offers a multisensory room — a calm and safe space designed to support neurodivergent individuals in emotional and behavioral self-regulation through visual, auditory, tactile, olfactory, and proprioceptive stimuli.
