Legal Notice

This legal notice applies to your access, browsing and use of this website (the "Legal Notice").

PARQUES REUNIDOS SERVICIOS CENTRALES, S.A. ("PARQUES REUNIDOS" or "We") with registered office in Madrid, Federico Mompou, 5, Parque Empresarial "Las Tablas", Edificio 1 - Planta 3ª, 28050, Madrid (Spain), with Tax Id. number A-84.885. 441 and registered in the Commercial Registry of Madrid in Volume 23.506, Folio 58, Page M-421.702, is the owner of the domain https://torrevieja.aquopolis.es/ together with the portal and its contents (the "Portal").

By accessing and using the Portal you ("You") will be deemed to have accepted the terms and conditions included in this Legal Notice, as may be amended, or updated from time to time and as may be published on the Portal.

By accessing the PARQUES REUNIDOS Portal, and the information relating to any of the products and services available therein, You agree to be bound by the general terms and conditions set out in this Legal Notice. We encourage You to read this Legal Notice carefully if You wish to access and make use of the information and services available on the Portal or on any of the PARQUES REUNIDOS web sites.

We make the Portal available to You for the purpose of giving You information about our (and our subsidiaries') (collectively, the "PARQUES REUNIDOS GROUP”) products and offers, to enable You to purchase tickets and other products and services available on the Portal, and where appropriate, making available to You certain contact forms, newsletters, competitions, games, and surveys. If you wish to contact us, please write us an e-mail at aquopolis.torrevieja@grpr.com.

When You purchase any products and/or services available on this Portal, your seller or service provider will be LEISURE PARKS, S.A., a company of the PARQUES REUNIDOS GROUP. LEISURE PARKS operates through the Portal and is responsible for operating the Aquopolis Torrevieja. Therefore, LEISURE PARKS is also responsible for selling any products and/or providing any services related to the Aquopolis Torrevieja. Details of LEISURE PARKS, S.A. are as follows:

• Registered office: calle Federico Mompou, 5, Parque Empresarial "Las Tablas", Edificio 1 - Planta 3ª, 28050, Madrid, Spain. Tax Id.  A-79.496.394. Registered in the Commercial Registry of Madrid, Volume 379, Folio 172, Page M-7.437.
• Customer Services phone: +34 965 715 890. Call charges will not be higher than the basic interprovincial rate.
• You may also contact Customer Services at the following email address: aquopolis. torrevieja@grpr.com.

These Portal General Terms and Conditions of Use, the Standard Contracting Terms and Conditions which, as the case may be, apply to the provision of online purchasing services, together with any supplemental Terms and Conditions applicable to any resources, products, or services available on the Portal, shall apply to the provision of information and to any business relations that may arise between You and PARQUES REUNIDOS.

We may amend the Portal General Terms and Conditions of Use, the Standard Contracting Terms and Conditions, and any supplemental Terms and Conditions applicable to any resources available to You on the Portal at any time and without prior notice, by publishing these changes on the Portal to alert You of these before visiting the Portal or purchasing any products and/or services or using any of the Portal's features or resources. Please note that any changes will become effective upon publication and will be applicable to all Portal users as of that date.

Browsing the Portal is free of charge, except for any connection charges payable to your internet provider. Browsing our Portal does not require prior registration.

If You wish to access, purchase, or use certain products or services, You may be required to register.

In this case, your purchase and/or use of such products and services shall be subject to any applicable Standard Contracting Terms and Conditions, and to these Portal General Terms and Conditions of Use.

We may include in the Portal third party content and links to third party websites, subject to prior approval. This may include links to social networks and other information. Please note that PARQUES REUNIDOS is not responsible for any third- party content included in the Portal or for the operation, conditions, and availability of such third-party content.

The PARQUES REUNIDOS GROUP comprises the following companies, all of which are largely engaged in the management of leisure parks:

In Spain:

Parques Reunidos Servicios Centrales S.A., Piolin Bidco S.A., Leisure Parks, S.A., Parque de Atracciones Madrid, S.A.U., Gestión Parques de Animales Madrid S.L.U., Parques de la Naturaleza Selwo S.L., Zoos Ibéricos, S.A., Parque de Atracciones San Fernando de Henares, S.L.U., Aquopolis Cartaya, S.L.U, Madrid Theme Park Management, S.L.U., Travelparks Viajes, S.L.U., Mall Entertainment Centre Murcia, S.L.U., Mall Entertainment Centre Temático Arroyomolinos, S.L.U., Mall Entertainment Centre Acuario Arroyomolinos, S.L.U., Parque Biológico de Madrid S.A.U., Parques Reunidos Atlántica, S.L.U. and Parques Reunidos Valencia, S.A.U. "in liquidation".

All the Spanish companies have their registered offices at Federico Mompou, 5, Parque Empresarial "Las Tablas", Edificio 1 - Planta 3ª, 28050, Madrid, Spain with the exception of Zoos Ibéricos S.A., whose registered office is Recinto Zoo-Aquarium, Casa de Campo, 28011, Madrid, and Parque de Atracciones Madrid S.A.U., whose registered office is Recinto Parque de Atracciones Casa de Campo s/n, 28011, Madrid.

Elsewhere in the European Union / European Economic Area:

Bobbejaanland B.V.B.A. (Belgium); Parco Della Standiana S.R.L., Travelmix S.R.L., Centaur Holding Italy S.R.L., and Travelparks Italia S.R.L. (Italy); Movie Park Germany GMBH, Centaur Holding Germany GMBH, Movie Park Services GMBH, Event Park GMBH, Nature Park GMBH, Tropical Island Holding GMBH, Tropical Island Management GMBH, Tropical Island Asset Management GMBH, TI Hotel Asset GMBH, IT Property GMBH and TI Hospitality (Germany); Bon-Bon Land A/S, Bonbon-Land Rejser Denmark and Centaur Holding Denmark A/S (Denmark); TusenFryd A/S, BoSommarland A/S and Parkferie A/S (Norway); Marineland SAS, Delphinus SAS, Marineland Resort SAS, Centaur Holding France 1 SAS, Centaur Holding France 2 SAS and SCI ColVert (France); Grant Leisure Group, Ltd. , Real Live Leisure Company, Ltd. and Lakeside Mall Entertainment Centre, Ltd. (United Kingdom); Pleasantville BV, Attractie-en Vakantiepark Slagharen BV, Slagharen Crew BV, Centaur Nederland 2 BV and Centaur Nederland 3 BV (Netherlands).

Details of the registered offices of the above European Union/European Economic Area companies are as follows:

Bobbejaanland B.V.B.A., at Olensteenweg 45, 2460 Kasterlee, Lichtaart (Belgium); Parco Della Standiana, S.R.L, Travelmix, S.R.L., Centaur Holding Italy S.R.L. and Travelparks Italia S.R.L., at S.S. 16 Adriatica, Km 162, 48125 Savio (RA) (Italy); Movie Park Germany GMBH, Centaur Holding Germany GMBH, Movie Park Services GMBH, and Nature Park GMBH at Warner Allee 1, 46244 Bottrop-Kirchhellen (Germany), Event Park GMBH at Zur Weißen Mark 1, 04249 Leipzig, (Germany), Tropical Island Holding GMBH, Tropical Island Management GMBH, Tropical Island Asset Management GMBH, TI Hotel Asset GMBH, IT Property GMBH and TI Hospitality, all at Tropical-Islands-Allee 1, 15910, Krausnick, Germany; Centaur Holding Denmark A/S, Bon-Bon Land A/S, Bonbon-Land Rejser Denmark, at Gartnervej 2, Holme - Olsttrup, 4684, Holmegaard (Denmark); Tusenfryd AS and Parkferie A/S, at Fryds vei 25, 1407 Vinterbro, (Norway), BoSommarland A/S, at Steintjonnveien 2, 3804 Bo i Telemark (Norway); Marineland SAS, Delphinus SAS, Marineland Resort SAS, Centaur Holding France 1 SAS, Centaur Holding France 2 SAS and SCI ColVert, at 2 Route de la Brague Lotissement du Domaine de la Brague 06600 Antibes (France); Grant Leisure Group, Ltd. , at East Park Drive Blackpool Lancashire FY3 8PP (United Kingdom), Real Live Leisure Company, Ltd. and Lakeside Mall Entertainment Centre, Ltd. at Oceanarium, Pier Approach, Bournemouth, BH2 5AA (United Kingdom); Pleasantville BV, Attractie-en Vakantiepark Slagharen BV, Slagharen Crew BV, Centaur Nederland 2 BV and Centaur Nederland 3 BV at Zwarte Dijk 37, 7776PB, Slagharen, (Netherlands).

In the United States:

Centaur Holdings II United States, Inc, Centaur Holdings United States, Inc, Palace Entertainment Holdings, LLC, Festival Fun Parks, LLC, Splish Splash Beverage, LLC, Wonderland Hotel LLC, Wonderland Realty LLC (all having registered offices at 4800 Kennywood Boulevard, West Mifflin, PA 15122, United States), and DD Pacific Investors, LLC, DD Parks, LLC, SLP Services, LLC, Oahu Entertainment Parks, LP, Attractions Hawaii, LP (all having registered offices at 41-202 Kalanianaole Highway #7, Waimanalo, Hawaii, 96795, United States).

In Australia:

Raging Waters Sydney Pty Ltd, having its registered office at 425 Reservoir Road, Prospect New South Wales 2148, Australia.

PARQUES REUNIDOS shall not be liable for any damages or losses arising from your access to or use of the contents of the Portal, except in cases of wilful misconduct. You acknowledge and accept that your use of the Portal, and of the services offered therein, is at your own risk and under your responsibility. PARQUES REUNIDOS shall not be liable for any damages arising, without limitation, from the following:

• Interference, omissions, interruptions, computer viruses, breakdowns and/or disconnections of this electronic system, including your devices, arising from reasons beyond our control and which prevent or delay the provision of the services or your browsing of the Portal.
• Delays or blockages in the use of the Portal caused by Internet failure or overloading or in other electronic systems.
• Damages caused by any unlawful interference beyond the control of PARQUES REUNIDOS and which are not attributable to PARQUES REUNIDOS.
• Unavailability of the Portal for reasons not attributable to PARQUES REUNIDOS, to You, to third parties, or as a result of unforeseen circumstances or events of force majeure.
• PARQUES REUNIDOS shall not be responsible for any information and other third-party contents accessible from the Portal via links or hyperlinks, nor for the information and other conditions or contents included in third-party web sites or web pages providing access to our Portal, nor for any third-party information and contents displayed using distinctive signs of PARQUES REUNIDOS, unless expressly authorised to do so by PARQUES REUNIDOS.

Please note that We do not monitor your use of the Portal. Specifically, we are unable to guarantee that your use of the Portal will be in accordance with applicable laws, these General Terms and Conditions of Use, generally accepted morals and good customs and public order, nor that you will do so in a diligent and prudent manner.

PARQUES REUNIDOS does not guarantee the Portal's continued availability. Likewise, We make no guarantee as to the usefulness of the Portal or its contents for any particular purpose or use. We may temporarily suspend access to the Portal without notice for Portal maintenance, service, upgrading or improvement. To the extent feasible, We will notify You in advance of the date of any scheduled interruption of the Portal services. We disclaim all liability for any damages arising from the unavailability of the Portal or due to unfitness for a certain purpose.

PARQUES REUNIDOS guarantees that appropriate security measures are in place and that these comply with safety standards currently available in the industry, including the Verisign system. Access to transactional services and services involving the collection of personal data is made in a secure environment using the 128-bit encrypted SSL (Secure Socket Layer) protocol. A secure server establishes a connection to ensure that any information transmitted is encrypted. This ensures that such content can only be read by the client computer and our server. You may verify that you are in a secure environment if a closed padlock is displayed in the status bar of your browser. The security of our servers is certified by VeriSign. This guarantees that You are sending your data to a PARQUES REUNIDOS server and not to an impersonating third party.

As part of our commitment to fraud prevention, PARQUES REUNIDOS will cooperate with any payment platforms used for the purchase of products through the Portal.

We will also assist the competent authorities by providing information on any transaction in compliance with applicable legal requirements.

PARQUES REUNIDOS is not responsible for the content of any websites accessed by You by clicking on any links contained in our Portal. Please be aware that we are not able to review or monitor the content of any third-party websites. Finally, we make no guarantee as to the availability, accuracy, veracity, validity, or lawfulness of external sites accessible via links displayed on the Portal.

You agree to comply with these Portal General Terms and Conditions of Use and with any particular notices or instruction contained on the Portal. You also agree to always comply with applicable laws, good customs and in good faith, using such care as is appropriate to the nature of the service. You agree not to use the Portal for any purpose likely to prevent, damage or impair the normal operation of the Portal, or the property or rights of PARQUES REUNIDOS, the PARQUES REUNIDOS GROUP, any other Portal users and, generally, of any third party.

Specifically, and without prejudice to the generality of your duties in accordance with the previous section, in using the Portal and, where appropriate, the online purchasing service available in it, you agree (without limitation) as follows:

• To ensure that any personal data and information provided are true and accurate.
• Not to enter, store or disseminate on or from the Portal any information or material that is defamatory, libellous, obscene, threatening, xenophobic, that incites violence or discrimination on grounds of race, sex, ideology, religion or that in any way violates morality, public order, fundamental rights, public freedoms, the honour, privacy or image of third parties, the intellectual or industrial property rights or business secrets or know-how of third parties, nor in general any content of which you do not hold the right to make it available to a third party in accordance with the law, and in general which in any way infringes current legislation.
• Not to introduce, store or disseminate through the Portal any computer programme, data, virus, code, hardware or electronic equipment or device which may damage the Portal, any of the services, or any of the equipment, systems or networks of PARQUES REUNIDOS, of the PARQUES REUNIDOS GROUP, of any other user, or in general of any third party, or which in any other way is likely to alter or prevent the normal functioning of such equipment, systems or networks.
• Not to engage in advertising, promotional, or commercial activities through the Portal, nor to use the contents and, in particular, the information obtained through the Portal to send advertising, send messages for the purpose of direct sales or for any other commercial purpose, nor to collect or store personal data of third parties.
• Not to use false identities nor to impersonate the identity of others when using the Portal or any of the Portal's purchasing services, including the unauthorised use of third-party means of payment, passwords, or access codes.
• Not to destroy, alter, use, destroy or otherwise damage the data, information, programmes, or electronic documents owned by PARQUES REUNIDOS, the PARQUES REUNIDOS GROUP or third parties.
• Unless otherwise expressly authorised by PARQUES REUNIDOS, You may not create links or hyperlinks from portals or websites of third parties to PARQUES REUNIDOS web pages other than the main page of its portal. Likewise, You may not present the PARQUES REUNIDOS Portal, or the information contained therein under frames, distinctive signs, trademarks or company or commercial names of another person, company, or entity.
• You may not use the Portal for fraudulent purposes or for purposes related to criminal offences or illicit activities.

You are responsible for ensuring that you have the required equipment and meet the necessary requirements to access the Portal, including any products or services available therein. You are also responsible for any costs or taxes incurred as a result of your purchase or use of the Portal's services or products.

After successfully logging in, please follow any on-screen instructions by filling out all relevant forms. By doing so You will be deemed to have read, understood, and accepted the General and Specific Contracting Terms and Conditions set out in this Portal.

PARQUES REUNIDOS reserves the right to deny or block your access to our Portal and/or any available services or products without prior notice if You fail comply with these General Conditions of Use and/or the law. We also reserve the right to withdraw any content, comments and/or contributions made by You that are against the General Terms and Conditions of Use and/or the law.

We are fully compliant with applicable data protection legislation regarding personal data protection regulations and with our duty to maintain confidentiality in our business activities.

You may find relevant information on data protection in our Privacy Policy, accessible via the following link.

This Legal Notice is subject to the laws of Spain.